Founding pilot — limited spots
The AI receptionist that sounds Australian — wired into the phone system you already run.
AI4SMB builds and manages practical AI for Australian small business. No hype, no US call-centre voices, no rip-and-replace.
Built by PearceIT — a managed services provider that has run business phone systems for decades.
The problem
Every missed call is lost revenue — and you already know it.
After-hours calls that go to voicemail. Admin drowning the owner. A vague sense you should be using AI, plus a healthy distrust of the hype and a real worry about where your client data ends up. We build for exactly that: appointment-based Australian businesses where the phone is the front door.
Why us
Four things the widget shops can't say.
Telephony depth
Competitors hand you a new number and a widget. We integrate into the PBX you already run — 3CX, Yeastar, whatever — because we have deployed phone systems for decades. Integration and operations are the moat, not the voice alone.
MSP-grade operations
Security posture, monitoring, backups, support SLAs. AI run like infrastructure, not a demo that falls over on a Tuesday.
Privacy option
Self-hosted and local-model capability for businesses with confidential data — clinics, professional services, anyone who cannot send client records to a US API.
Founder E-E-A-T
Matt Pearce, 30 years in IT, running a managed services provider. Real person, real infrastructure, real deployments — not a reseller badge.
Flagship
The AI Receptionist
It answers when your team can't — after hours, during the rush, when both lines are busy. It sounds Australian, and critically, it plugs into the PBX you already run (3CX, Yeastar and others) instead of handing you yet another number and a widget to babysit.
- Works with your existing phone system — no rip-and-replace
- After-hours and overflow handling so calls stop leaking
- Run like infrastructure: monitored, backed up, supported
How to work with us
Start small. Scale what works.
Most people start with an audit. From there it's a fixed-scope build, then an optional retainer that runs the AI like the rest of your infrastructure.
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Front door
AI Opportunity Audit
A prioritised automation map for your business: where AI actually pays back, what to do first, and the ROI estimate behind each move.
Book an audit call → -
Flagship · limited spots
AI Receptionist — Founding Pilot
An AU-sounding AI receptionist wired into the phone system you already run. Founding-pilot spots include direct founder involvement while the AU-voice stack is validated in production.
Apply for a founding spot → -
Project
Implementation Sprint
Fixed-scope builds straight from your audit roadmap. We implement the automations, wired into your real systems and run like infrastructure.
Start from an audit → -
Retainer
AI Managed Services
AI run like infrastructure — monitored, backed up, supported to an SLA. Tiered from a managed receptionist up to a fully AI-managed content and SEO engine.
Talk retainers →
Pricing is being finalised — see the services page for what each tier includes, or ask on an audit call.
Not sure where AI actually pays back?
Start with an AI Opportunity Audit. You get a prioritised map of where automation earns its keep in your business — and a roadmap you own, whether you build it with us or not.